Returns & Refund Policy for Alhuda Perfume
At Alhuda Perfume, we strive to ensure customer satisfaction with our products. If you are not completely satisfied with your purchase, please review our return and refund policy below
1. Eligibility for Returns
We accept returns under the following conditions:
- The item must be unused, unopened, and in its original packaging.
- The return request must be made within 7 days of receiving the product.
- Proof of purchase is required.
2. Non-Returnable Items
We do not accept returns for:
- Used or opened perfume bottles.
- Items purchased on sale or during promotional events.
- Gift cards and personalized items.
3. Return Process
To initiate a return:
- Contact our customer support at [Your Email] with your order details.
- If your return is approved, you will receive instructions on how to send the item back.
- The customer is responsible for return shipping costs unless the product is defective or incorrect.
4. Refund Policy
- Refunds will be issued to the original payment method after inspecting the returned item.
- Processing time for refunds is [X] business days.
- Shipping charges are non-refundable.
5. Damaged or Incorrect Items
If you receive a damaged or incorrect product, please contact us within 7 days with photos of the item. We will arrange a replacement or refund at no extra cost.
6. Contact Us
For any return or refund inquiries, reach out to us at: 📧 Email: info@alhudaperfumes.com
📞 Phone: 03336328487